Privacy Policy

Last updated: 14/10/2025

At Bold Minds ND, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share your data in line with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Bold Minds ND is a neurodivergent-led service providing assessments, support, and related resources.
Our website: https://www.boldmindsnd.com/
Email: info@boldmindsnd.com

2. The Information We Collect

We may collect and process the following types of information:

Personal details: such as your name, email address, phone number, and any information you share via forms or consultations.
Assessment information: where relevant, information you choose to share as part of assessments or support sessions.
Website usage data: including cookies, analytics, and IP addresses to help us understand how visitors use our website.

We only collect the information necessary to provide you with the services you request and to run our business responsibly.

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide our services.
Schedule and deliver assessments, sessions, or consultations.
Manage payments and invoicing.
Send relevant updates or information you’ve requested.
Improve our website and services.

We do not sell or share your data with third parties for marketing purposes.

4. How We Store and Protect Your Information

Your data is stored securely and only for as long as necessary to provide our services and meet legal or professional obligations.
We use secure systems and password-protected platforms for all client information.

5. Sharing Your Information

We may share limited information with:

Professional partners involved in your care (only with your consent).
Service providers (e.g. payment processors, email systems) who help us operate our business securely.
Legal or regulatory authorities if required by law.

Any third parties we use are carefully selected and comply with GDPR requirements.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data where appropriate.
Withdraw consent at any time.
Complain to the Information Commissioner’s Office (ICO) if you have concerns about how your data is handled.

You can contact us at any time to exercise these rights: info@boldmindsnd.com.

7. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site.
You can adjust your browser settings to disable cookies if you prefer.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@boldmindsnd.com